 All prices on our website include free shipping to UK mainland addresses which is a 1 to 3 working day service. Next working day and saturday before 12pm options are also available in our checkout.
If the total value of your order exceeds £50 you can choose a free upgrade to next working day delivery in our secure checkout. Or you can choose a specific day for delivery, that is convenient for you, in our secure checkout. If we are unable to meet this requirement we will contact you by phone.
Orders placed before 3.30pm will be processed same day (subject to stock), orders placed before 4pm will often be processed same day. Shipping and delivery time is subject to delivery option selected at time of purchase and specific timescales as might be indicated for Furniture and other products on the web-page at time of purchase.
Our delivery service will require a signature upon receipt for proof of delivery and can arrive between 8am and 5.30pm on the day of delivery.
For these normal delivery services we will usually send you an e-mail on the evening of despatch that will confirm to you that your order has been despatched, and the delivery service used with links to tracking facilities if appropriate.
Highlands and Islands of Scotland
Deliveries to the Highlands and Islands of Scotland may be subject to a delivery surcharge and longer delivery times, we will contact you to discuss this if applicable to your order. Alternatively please contact us on 01623 672070 if you wish to discuss this prior to placing your order.
Specialist Delivery
Specialist Furniture delivery services only apply as described on the specific item web page. They are designed to ensure a high level of service, co-ordinating the delivery with you to ensure you are available to take delivery. If your delivery situation is difficult, for access, parking, not at ground floor level etc. please call us at time of order to ensure we know of these difficulties. We can then ensure such difficulties do not delay your delivery.
Failed Delivery Attempts
If the carrier can not deliver the item because no-one is home to receive the order, they will leave a card with a contact number detailing how to arrange a more convenient delivery date. You must contact the delivery service within 24 to 48 hours. If the carrier receives no contact from you they will return the package to us after a period of approximately 5 working days. This may result in extra shipping costs being incurred for the items return to us and redelivery.
UK Overwater Service
UK overwater addresses are not included in our free delivery service, once in the checkout, click on the shipping box to select UK Overwater as your class of shipping service, this will display the shipping charge applicable to the weight of your order. This service will usually takes 3 working days, it includes shipping to the following locations, Northern Ireland, Scottish Isles, Scilly Isles, Isle of Man and the Isle of Wight. For delivery to Ireland and the Channel Islands - please call us as these may incur additional delivery charges.
Collection
If you place your order online or by telephone you may select the option to collect your order in person from our warehouse. Orders can be collected during business hours between the hours of 9.00am and 5.00pm Monday to Friday.
Please call to confirm stock allocation before collecting.
Shipping to Europe
This service will take approximately 3 working days to arrive and includes shipping to the following countries:-
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden and Spain
In our secure checkout, select the required country and click on the next button. The checkout will calculate the shipping charge relative to country and weight of the order.
European shipping excludes furniture products and any products with glass content.
Orders over 25Kg, for example, mobile trolleys and stands - e-mail us for shipping quotation.
We charge VAT at UK rate - This is not deductable from invoice. Business customers with VAT registration can reclaim this VAT in the normal way.
| Registered No. 3992742 | VAT No 745704915 | AV4Home.co.uk is operated by VisuComm Ltd |
| AV4Home.co.uk - 29-36 Hallamway, Old Mill Lane Business Park, Mansfield, Nottingham, NG19 9BG | | Telephone Number 01623 672070 - Fax Number 01623 672079 |
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