When will I receive my order?
Order placed before 3.30pm will be processed same day (subject to stock), orders placed before 4pm will often be processed same day. Shipping and delivery time is subject to delivery option selected at time of purchase and specific timescales as might be indicated for Furniture and other products on the web-page at time of purchase.
We will send you an e-mail on the evening of despatch that will confirm to you that your order has been despatched, and the delivery service used with links to tracking facilities if appropriate.
Delivery options
All prices on our website include free shipping to UK mainland addresses which is a 1 to 3 working day service. Next working day and saturday before 12pm options are also available in our secure checkout.
If the total value of your order exceeds £50 you can choose a free upgrade to next working day delivery in our secure checkout. Or you can choose a specific day for delivery, that is convenient for you, in our secure checkout. If we are unable to meet this requirement we will contact you by phone to discuss options.
Delivery to another address
We are able to deliver to a separate delivery address (for example, a work address). Simply check the "Alternative Delivery Address" box on the first page of the checkout and complete the delivery address details when prompted during the checkout process
Can I specify a day for delivery?
Yes, you can specify a day during the week for delivery in the special instructions box during the checkout process.
Delivery to Europe
We have a large selection of products available for delivery to Europe. We currently do not ship any products with glass outside of the UK. We ship to the following European Countries:-
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden and Spain
What happens if I'm out?
If you are out when an attempt at delivery is made, the courier will leave a card. Simply contact the courier to arrange an alternative delivery date. The courier will hold the consignment at the depot for five days pending contact. If it is more convenient, you may arrange to collect your consignment from the depot.
Due to the high value of our products, a signature will be required when you receive the goods. Therefore, we are unable to arrange for items to be left unattended by our couriers. We can, however, arrange for items to be delivered to a neighbour if you foresee that you may be out at the time of delivery. Simply complete your delivery instructions in the "Special Delivery Instructions" box within the checkout. If we are unable to fulfill these instructions, you will receive a telephone call from our Sales Team to discuss any alternatives.
Do you deliver to my area?
We deliver to all areas within the United Kingdom as well as UK offshore Islands and Northern Ireland.
Deliveries to Ireland, Highlands and Islands of Scotland may be subject to a delivery surcharge and longer delivery times, we will contact you to discuss this if applicable to your order. Alternatively please contact us on 01623 672070 if you wish to discuss this prior to placing your order.
| Registered No. 3992742 | VAT No 745704915 | AV4Home.co.uk is operated by VisuComm Ltd |
| AV4Home.co.uk - 29-36 Hallamway, Old Mill Lane Business Park, Mansfield, Nottingham, NG19 9BG | | Telephone Number 01623 672070 - Fax Number 01623 672079 |
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